I was having a bad time with the WordPress plugin I bought for my other site last week. I seldom bought a plugin. But I find the features of the plugin very suitable on my other site so I bought it. But the problem was, the plugin could not be installed properly on my site. I followed the developer’s suggestions but still it didn’t work. I felt so hopeless that the plugin will ever work so I almost requested for refund. But the developer was so supportive. He himself was wondering why the plugin won’t work on my site while the hundreds of other buyers had no problem running it. As a developer myself, I understand him. There were really situations like that and when I am in that kind of situation, I feel so stressed. I commend him for his support. He never left me hanging. He was also probably lost while troubleshooting the issue since it was a very isolated problem. Well, I hope that this issue didn’t caused him to puff that famous smoke cigars to relax his nerves and tensions because it would cause him more harm not benefit.